Check the FAQ and store policies first for the fastest answer about shipping, sizing, returns, refunds, order issues, privacy, and product details. It may already be answered there, which would be suspiciously efficient.

If you still need assistance, use the contact form below or send us an email at:

support@indoorferalclub.com

Order Details
Please include your order number and the email address used at checkout. If you do not have an order number, tell us what you ordered and when. Vague mysteries are for cats, not support requests.

Reason for Contact
Briefly describe what you need help with - for example, a refund request, damaged item, wrong item, sizing question, shipping issue, or general brand/product question. Short, clear, and useful is the goal. Emotionally dramatic is optional.

Photos, If Applicable
If your item arrived damaged, defective, or incorrect, please include clear photos of the item, packaging, and any visible issue. Evidence helps. The cat agrees.

Check Before Sending
Before sending your message, please double-check that all details are accurate and complete. Missing information may slow down the process. Once we receive your message, we’ll review your request and get back to you as soon as possible.

Thanks for supporting our little corner of sarcastic cat energy.
The cat has been notified.