Frequently Asked Questions
When will my order be delivered?
Each shirt is printed to order. Most orders are processed and printed within 2–7 business days before shipping.
Once your order ships, US delivery usually takes another 2–5 business days.
Shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days.
You’ll receive tracking by email as soon as your order is on the way.
Holiday seasons, high-volume periods, and carrier delays may add extra time.
We currently ship within the United States only.
Where will my order ship from?
Most U.S. orders are printed and shipped from the USA through our print partners.
The exact fulfillment location may vary depending on product availability, print partner capacity, and delivery address.
How much is shipping?
Shipping rates are calculated at checkout based on your order and delivery address. You’ll see the final shipping price before completing your purchase.
Free US shipping on orders over $75 applies to standard ground shipping only.
If faster shipping options are available at checkout and you choose one, the upgrade may speed up the transit time after your order ships. It does not shorten the time needed to print and prepare your order.
Do you ship internationally?
No. We currently ship only within the United States and do not accept international orders.
Will I get a tracking number?
Yes. Once your order ships, you’ll receive a tracking number by email so you can follow your package.
Tracking is usually sent after your order has been printed and prepared for shipment.
What size should I order?
We use the Bella+Canvas® 3001, a soft unisex tee with a classic everyday fit.
For many customers, their usual size feels like a casual tee. Please check the size guide on each product page before ordering.
We recommend comparing the measurements in our size guide to a shirt you already own and like.
If you are unsure, email us before placing your order. We can help you read the size guide, but the final size choice is yours.
Because each shirt is printed to order, we do not offer size swaps after purchase.
Do you offer women’s or men’s fits?
Our shirts use a unisex fit designed to work for different body types.
The Bella+Canvas® 3001 is one of the most popular tees used for graphic shirts because it is soft, lightweight, and easy to wear.
What materials are your shirts made of?
We use the Bella+Canvas® 3001, a soft, lightweight tee with a classic unisex fit.
All colors currently offered in our shop are made from 100% Airlume combed and ring-spun cotton. We selected these colors intentionally because fabric quality matters to us.
The shirt has side seams to help hold its shape and a comfortable feel for everyday wear. It may run slightly long.
What printing method do you use?
We use Direct-to-Garment printing, also called DTG.
This method applies ink directly to the fabric. The result is a soft, breathable print that does not feel like a thick plastic patch.
Small print placement or color variations can happen during the print-on-demand process and are not considered defects unless the item is materially different from what you ordered.
How should I wash my shirt?
Machine wash cold, inside out, with similar colors.
Tumble dry low or hang to dry for best longevity.
Do not bleach, dry clean, or iron directly on the design.
What if my item arrives damaged, misprinted, defective, or incorrect?
Email us within 30 days of delivery with your order number and clear photos of the issue.
If the issue is covered by our 30-Day Order Issue Guarantee, we’ll offer a reasonable resolution. This may include a free reprint of the affected item, a refund, or another solution we agree on.
Reprints are available for approved order issues only. They do not include size swaps, color changes, address mistakes, or exchanges for change of mind.
For full eligibility rules, please see our Refund Policy.
What if I entered the wrong address?
Email us as soon as possible with your order number and the correct address.
If the order has already entered production or shipped to the wrong address, we may not be able to cancel, change, refund, or replace the order.
If the package is returned to us and reshipment is possible, additional shipping costs may apply. We are not responsible for orders shipped to an incorrect or incomplete address entered by the customer.
What’s your Return&Exchange Policy?
Because each shirt is printed just for you, we do not accept returns, exchanges, size swaps, color changes, or change-of-mind returns.
This includes ordering the wrong size, choosing the wrong color, entering the wrong shipping address, or deciding you no longer want the item after it has gone into production.
Please check the size guide carefully before ordering.
If your order arrives damaged, misprinted, defective, incorrect, or is confirmed lost in transit, it may be covered by our 30-Day Order Issue Guarantee.
For full details, please see our Refund Policy.
I haven’t received my order yet. What should I do?
Before reaching out, please check the following:
- Check your shipping confirmation email to make sure the delivery address is correct.
- Check with neighbors, roommates, family members, or coworkers, building staff, or your mailroom in case someone accepted the package.
- Use your tracking number to contact the carrier or local post office.
- Wait a few extra days during busy seasons. Sometimes carriers mark a package as delivered before it actually arrives.
If you still can’t find your order, email us with your order number.
Packages marked as delivered to the correct address are not automatically considered lost, but we’ll help you investigate the issue.
Why are your shirts priced this way?
Indoor Feral Club is a small independent shop making original sarcastic cat shirts for people who prefer dry humor over generic “cat mom” designs.
Each tee is printed to order in the USA using a premium Bella+Canvas® shirt and Direct-to-Garment printing. That means we are not mass-producing bulk shirts or competing with the pricing model of large-volume retailers
You’re paying for an original design, a soft quality tee, US-based printing, and a shirt that feels more like an inside joke than another basic pet lover graphic.
Can I cancel or change my order?
Because each shirt is printed to order, we may not be able to cancel or change your order once it goes into production.
If you need to make a change, email us as soon as possible with your order number.
We’ll do our best to help before production begins. Once production has started, we may not be able to cancel, change, or refund the order.
Are colors exactly the same as on my screen?
We do our best to show product colors accurately, but colors may vary slightly depending on your screen settings, lighting, garment dye variations, and the printing process.
Small color differences are normal and are not considered defects unless the item is materially different from what you ordered.
Other questions? -> Contact us.
We usually reply within 1-2 business days.
Weekends, holidays, and moments of deep existential staring may take a little longer.